Returns & Exchanges

At Tales.com, we want your fashion story to be perfect, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit wasn't right or you've changed your mind, we are here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal to the outside of the package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.